Password Reset Tool

Need assistance? Please contact the IT Help Desk at 214-768-4357.

Enroll

Enter your NetID or 8-digit SMU ID and password to confirm your identity. You cannot enroll if you have forgotten your password, or if your account is locked.

Select some questions and enter your answers to the questions. Choose questions that only you know the answers to. You will need to enter the same answers whenever you reset your password or unlock your account.

NetID or SMU ID#

Domain SMU

Password

Question 1 --- Select ---What is your eldest brother's middle name?What is your eldest child's middle name?What is your eldest sister's middle name?What is your father's middle name?What is your father's year of birth?What is your mother's maiden name?What is your mother's middle name?What was the color of your first car?What was the name of the first school you attended?What was your childhood nickname?What was your favorite childhood game?What was your favorite childhood toy?What was your favorite schoolteacher's name?What was your favorite subject at school?What was your first pet's name?What was your high school's mascot?Where did you first meet your spouse?

Answer

Question 2 --- Select ---What is your eldest brother's middle name?What is your eldest child's middle name?What is your eldest sister's middle name?What is your father's middle name?What is your father's year of birth?What is your mother's maiden name?What is your mother's middle name?What was the color of your first car?What was the name of the first school you attended?What was your childhood nickname?What was your favorite childhood game?What was your favorite childhood toy?What was your favorite schoolteacher's name?What was your favorite subject at school?What was your first pet's name?What was your high school's mascot?Where did you first meet your spouse?

Answer

Question 3 --- Select ---What is your eldest brother's middle name?What is your eldest child's middle name?What is your eldest sister's middle name?What is your father's middle name?What is your father's year of birth?What is your mother's maiden name?What is your mother's middle name?What was the color of your first car?What was the name of the first school you attended?What was your childhood nickname?What was your favorite childhood game?What was your favorite childhood toy?What was your favorite schoolteacher's name?What was your favorite subject at school?What was your first pet's name?What was your high school's mascot?Where did you first meet your spouse?

Answer

After you enroll, go passwordless. Set up a passkey and sign in with your face, fingerprint, or device PIN instead of a password.

Passkeys work with Face ID, Touch ID, Windows Hello, and password managers like 1Password, Bitwarden, and LastPass. You can register more than one, so add a passkey on every device and app you use. Get started at smu.edu/passwordless — click "+ Add sign-in method" and choose Passkey.