Password Reset Tool

Need assistance? Please contact the IT Help Desk at 214-768-4357.



Enter your 8-digit SMU ID and password to confirm your identity. You cannot enroll if you have forgotten your password, or if your account is locked.

Select some questions and enter your answers to the questions. Choose questions that only you know the answers to. You will need to enter the same answers whenever you reset your password or unlock your account.

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